Frequently asked questions

What about fuel?

You will leave with a full tank of fuel but would ask that you also return it with a full tank of fuel. PLEASE REMEMBER ALL OUR VANS RUN ON UNLEADED PETROL.

How many miles to the gallon will I get?

A steady 60 miles an hour will give you 25mpg.

Can I extend my hire period?

Yes as long as the van isn’t booked out the following week all you need to do is call.

When will I get my deposit back?

On return of the vehicle in the same condition as it went out, your deposit will be refunded in 7 days of the final day of hire. (We endeavour to return deposits in full as long as the van has incurred no damage)

Is smoking permitted?

No smoking is permitted in the van or the awning.

What happens if I have an accident?

Firstly inform the police if it involves another driver and then call us. Our insurance cover is comprehensive.

What happens in the event of a breakdown?

In the unlikely event of a breakdown, you will be fully covered by the AA breakdown and recovery service. If they can’t fix it they will recover it back to Vantasia’s home address where the problem will be sorted.